Webinar on International Arbitration in the new normal – What to expect and to be noted?

Oct 12, 2020

Before the COVID-19 Pandemic, the use of information technology (IT) has seen acceptance in arbitral process internationally and invaded various aspects of arbitration, for example, online filing, videoconferencing, case management websites. Jurisdictions like Singapore and mainland China, have introduced online litigation, putting to good use commonplace and less complex IT in traditional proceeding. In light of the realities of the COVID-19 world, amid strict border closure and quarantine, Online dispute resolution (ODR), partially or wholly, being interpreted with wide definition, is increasingly gathering a strong momentum. Arbitration/Mediation users and service providers are forced to implement a solution that guarantees procedural effectiveness, cost efficiency and convenience, and if possible, renders work process with secured confidentiality and prompt justice. It becomes apparent that the frequency and sophistication of IT use has grown substantially. More virtual hearings are taking place, and less weight is given to confidentiality, security and data integrity. Instead, parties value the ease of accessibility and simplicity of use. Experts have varying opinions on the promise and pitfalls of international arbitration in the ‘’New Normal’’; however, international arbitration, along with international trade, has been forever changed by the Pandemic. Analyzing and understanding the pressure to consider virtual dispute resolutions is the only way ADR can rise to the forefront and adjust to the post-COVID legal landscape. 

To better catching up, Vietnam International Arbitration Centre (VIAC) and its distinguished partner, ICC International Court of Arbitration jointly host the 2020 annual event with the introduction of IT advancement - a webinar on “INTERNATIONAL ARBITRATION IN THE NEW NORMAL – WHAT TO EXPECT AND TO BE NOTED?”:


  • Vietnam International Arbitration Centre (VIAC)
  • Vietnam Mediation Centre (VMC) – a division of VIAC
  • ICC International Court of Arbitration 


  • The introduction of IT in ADRs: what to expect in this ADRs’ new phase of development
  • Practice notes for arbitration and mediation users: Must-knows to mediate/arbitrate online


  • Ms. Summer Wei | To be Senior Partner, Landing Vietnam Co., Ltd., (Hanoi);

  • Mr. Phan Trong Dat | Vice Secretary General at Vietnam International Arbitration Centre (VIAC), Standing Deputy Director of Vietnam Mediation Centre (VMC) – a division of VIAC; 

  • Mr. Nguyen Trung Nam (Tony Nguyen) | Deputy Director of VMC, Arbitrator and Member of Science Council at VIAC, Founding Partner of EP Legal;

  • Ms. Chiann Bao | Independent Arbitrator at Arbitration Chambers, Vice President at ICC International Court of Arbitration (Hong Kong);

  • Mr. Nguyen Manh Dzung |VIAC Listed Arbitrator, Managing Partner of Dzungsrt & Associates, Member of ICC International Court of Arbitration;

  • Mr. Dang Xuan Hop | Chairman at HopDang’s Chamber, VIAC Listed Arbitrator;

  • Mr. Kevin Kim |Partner, Peter & Kim Attorneys-at-Law (Seoul, Korea).

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